Our brand values, ethos and the emotional intelligence of our business
Our 6 core products and services, and how we deliver them
Full training, certification and accreditation with the Customer Experience Professionals Association (CXPA)
How to use our key systems and run your business on a day-to-day basis
How to manage your team of mystery shoppers and deliver results to your clients
How to grow and develop your business and achieve success using the insight6 business model
Just as we emphasise to our clients that transformation and growth is an ongoing journey, we also apply the same philosophy to ourselves. Which is why you will also benefit from a range of ongoing training and development opportunities throughout the course of your partnership with us.